A: Claims on the 1-Year Manufacturer’s Warranty require proof of purchase within the warranty period. Email email@example.com should you wish to submit a warranty claim.
Please keep your original purchase receipt as evidence that the date of your claim falls within the warranty period. Milli products come with a 1-year manufacturing warranty. Milli warrants this product for a period of ONE (1) YEAR, after the date of original purchase, against defects due to faulty workmanship or materials. If you discover a defect and notify Milli during the warranty period, Milli will, at its discretion, replace the product free of charge.
The warranty covers working parts that affect the function of Milli. It does not cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart Milli will void the warranty. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt for the duration of the warranty period.
If you experience any problems with Milli, have any questions regarding its operation or believe you are eligible for a warranty claim, please contact firstname.lastname@example.org.
A: Gradual sizing refers to the incremental size adjustments that occur from the wand area of Milli, which increases and decreases in diameter size. This feature allows the user to insert Milli once and gradually achieve the desired size instead of removing and inserting different sizes. The Milli sizing, by use of plus (+) and minus (-) buttons, is millimeter-by-millimeter.
A: To increase the size of Milli, you will need to either press the + button on the handle consecutively, or you can press and hold the + button until you see the corresponding number for your goal on the display screen.
A: Milli expands in a square shape due to the internal mechanics of the product. Some women might assume the vagina is a cylindrical tube, but the shape of the vagina in its relaxed state generally resembles an H as the walls flatten against themselves.
A: Milli will flash with “Ch” when low on charge and may shut down completely if not immediately charged. Place Milli in its case and ensure the charging cord is plugged into the wall. An orange light from the case and a flashing “Ch” on the Milli display will indicate Milli is charging. A full charge occurs once the case has a faint green light and Milli no longer displays “Ch”.
A: Milli provides gradual expansion from 15mm to 40mm, which is similar to the typical range of sizes in static (fixed size) vaginal dilator sets. Milli may mimic the size of tampons, speculums, and possibly your partner. Per the British Journal of Urology, the average penis diameter is 37mm, and Milli’s 40mm size replicates the majority of men.
A: The Milli Vaginal Dilator is a tool intended for controlled dilation of the vagina. It can be used for dilation for an examination (by your doctor), in preparation for a surgical procedure or to help relieve the symptoms of vaginismus (condition that involves tightening of the vaginal muscles) and related painful sex.
A: Soap and water should be used to clean the wand portion of Milli and the handle should be wiped with a damp cloth. We recommend washing and drying Milli after each use. Milli is not waterproof, so please do not submerge Milli under water.
A: You may experience some discomfort during your therapy. Discontinue use and contact your healthcare provider if you feel pain. Adjusting to a lower setting may relieve some discomfort. There may be two reasons for pain associated with Milli use: tightness and angling. If you are increasing Milli’s size too fast, you may experience discomfort and Milli might hurt. Try expanding slower and over multiple sessions. As Milli expands in a square shape, the ridges may put pressure on your urethra. If you are feeling intense pressure, you can try to rotate Milli and see if that relieves discomfort.
A: Consider using Milli as part of foreplay or minutes before intercourse. Milli is to be used at your own pace when and where you feel most comfortable. See if collaboration with your partner enhances your experience.
A: It is normal for Milli to get warm during use or after being used for an extended time. Should you find Milli overheating, causing any discomfort or impacting the way it operates, please contact email@example.com for further assistance.
The Milli Vaginal Dilator is a tool intended for controlled dilation of the vagina. It can be used for dilation for an examination (by your doctor), in preparation for a surgical procedure or to help relieve the symptoms of vaginismus (condition that involves tightening of the vaginal muscles) and related painful sex.